Privacy Policy
Effective Date: October 15, 2025
This Privacy Policy explains how AT Fiber Offers (“we,” “our,” or “us”) collects, uses, shares, and protects the personal information of visitors and customers who access atfiberoffers.com (the “Website”). We are committed to maintaining the privacy and protection of your personal data in accordance with applicable laws.
By using this Website, you agree to the practices described in this Privacy Policy. If you do not agree with this Policy, please do not use our Website or submit any personal information.
1. INFORMATION WE COLLECT
We collect information from you in several ways when you interact with our Website or services. This may include both personal and non-personal information.
1.1 Information You Provide
We collect personal information that you voluntarily submit to us when:
You fill out a contact form or request a quote.
You subscribe to receive emails, newsletters, or promotional materials.
You participate in surveys or marketing campaigns.
You communicate with our customer support team.
You make an inquiry about fiber internet plans or services.
This information may include:
Full name
Phone number
Email address
Service address or ZIP code
Billing or installation information
Any other details you choose to provide
1.2 Information Collected Automatically
When you visit our Website, we may automatically collect certain technical information such as:
IP address
Browser type and version
Device type and operating system
Pages visited, links clicked, and browsing behavior
Time and date of visits
We collect this information to improve website performance, security, and user experience.
1.3 Cookies and Tracking Technologies
We use cookies, tracking pixels, and similar technologies to collect and store information about your browsing behavior. Cookies help us:
Remember user preferences
Understand how our Website is used
Measure the effectiveness of our advertisements
You may disable cookies in your browser settings, but some parts of the Website may not function properly without them.
2. TYPES OF INFORMATION — AT-A-GLANCE
| Category | Examples | Purpose |
|---|---|---|
| Contact Information | Name, email, phone number, postal address | To respond to inquiries, send confirmations, and offer service information |
| Service & Location Details | Service address, ZIP code, availability indicators | To check service eligibility and schedule installations |
| Transactional Data | Service selections, billing-related details | To process requests and support customer service |
| Usage & Technical Data | IP address, device type, browser, pages visited | To analyze site performance, diagnose issues, and improve UX |
| Marketing & Preferences | Communication preferences, subscription status | To deliver relevant offers and manage opt-outs |
| Support Communications | Chat history, support emails, call transcripts | To resolve issues and improve support quality |
3. HOW WE USE YOUR INFORMATION
We use the information collected for the following purposes:
To provide requested information about fiber internet and related services
To respond to your inquiries and customer service requests
To process service requests and verify eligibility in your area
To improve Website functionality and user experience
To personalize your experience and deliver relevant offers
To send you promotional materials and special offers (with your consent)
To comply with legal obligations and enforce our terms of service
We may also analyze aggregated and anonymized data to evaluate the effectiveness of our marketing and improve business operations.
4. INFORMATION SHARING AND DISCLOSURE
We do not sell your personal information. However, we may share information under specific circumstances as outlined below:
4.1 Service Providers
We may share information with trusted vendors and partners who assist us in:
Website hosting
Data analysis and optimization
Marketing and advertising services
Customer support
These third parties are bound by confidentiality agreements and may only use the data for the purpose of providing their services to us.
4.2 Legal Compliance
We may disclose your information if required to:
Comply with applicable laws, court orders, or government regulations
Respond to legal requests or defend against claims
Protect the safety, rights, or property of AT Fiber Offers, our customers, or others
4.3 Business Transfers
If AT Fiber Offers is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you if such a change in ownership occurs and affects your personal data.
5. DATA RETENTION
We retain personal information only as long as necessary to:
Fulfill the purposes for which it was collected
Comply with legal obligations
Resolve disputes and enforce agreements
When data is no longer needed, we securely delete or anonymize it.
Data Retention Periods
| Data Type | Retention Period | Notes |
|---|---|---|
| Contact & Service Requests | Up to 5 years after last contact | Retained for customer service and recordkeeping |
| Transactional & Billing Records | Up to 7 years | Retained for accounting and legal compliance |
| Account & Profile Information | While account is active + 2 years | Removed upon request unless legally required |
| Log & Technical Data | 1–3 years, aggregated may be kept longer | Used for analytics, security, and performance tuning |
| Marketing Opt-ins/Opt-outs | Until user changes preference | Stored to respect user communication choices |
6. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights:
The right to access and obtain a copy of your data
The right to correct inaccuracies in your information
The right to request deletion of your personal data
The right to restrict or object to data processing
The right to withdraw consent at any time
To exercise these rights, contact us at (888) 604-0731. We may need to verify your identity before processing your request.
7. DATA SECURITY
We implement appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, disclosure, or misuse. These include:
SSL encryption for data transmission
Restricted access to personal information
Secure data storage systems
While we strive to protect your information, no system is 100% secure. You use the Website at your own risk.
8. CHILDREN’S PRIVACY
Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us information, please contact us immediately and we will delete it promptly.
9. LINKS TO OTHER WEBSITES
Our Website may contain links to other websites for your convenience or additional information. AT Fiber Offers is not responsible for the privacy practices or content of those third-party sites. We encourage users to review the privacy policies of external websites they visit.
10. COOKIES, TRACKING & ONLINE ADVERTISING
We may use cookies and online tracking tools to show you relevant advertisements and measure campaign effectiveness. These technologies help us deliver tailored marketing but can be controlled in your browser or device settings.
You may manage cookie preferences in most browsers or use privacy tools on your device. Disabling cookies may limit features on our Website.
11. DO-NOT-TRACK DISCLOSURE
Some browsers include “Do Not Track” (DNT) settings that allow you to signal that you prefer not to be tracked online. Our Website currently does not respond to DNT signals, but we respect privacy preferences and offer other controls to manage personal data.
12. INTERNATIONAL DATA TRANSFERS
If you are accessing our Website from outside the United States, please note that your information may be transferred and processed in the U.S. By using our Website, you consent to such transfers in compliance with applicable laws.
13. MARKETING & AUTOMATED CONTACTS
By providing your contact information, you consent to receive communications from AT Fiber Offers regarding service availability, promotions, and related offers via phone, SMS, email, or mail. Message frequency varies. Standard message and data rates may apply.
To opt out of marketing messages:
Follow the unsubscribe link in emails, or
Reply “STOP” to SMS messages (where applicable), or
Contact support at (888) 604-0731.
We will process opt-out requests promptly; however, transactional messages related to an active service request or account may still be sent.
14. THIRD-PARTY ADVERTISING AND ANALYTICS
We may use third-party analytics tools to better understand how visitors use the Website. These services may collect technical information (e.g., IP address, device type, pages visited) to provide aggregated reports and insights. We do not share personally identifiable information for advertising without consent.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page with a new effective date. We encourage you to review this page regularly to stay informed about how we protect your information.
If we make material changes that affect your rights, we will provide notice in a prominent place on the Website or via direct communication.
16. CONTACT US
If you have questions, comments, or concerns about this Privacy Policy or how your information is handled, you may contact us at:
AT Fiber Offers
Website: www.atfiberoffers.com
Phone: (888) 604-0731
Last Updated: Nov 16, 2025
© 2025 AT Fiber Offers. All Rights Reserved.